October 11, 2016 The ‘Tipaholic’ Attitude of the Hotelier – By Osvaldo Torres Cruz http://www.hotelnewsresource.com/article91464.html
September 21, 2016 The Impact of Negative Responses in the Design of the Guest’s Experience – By Osvaldo Torres Cruz http://www.hotelnewsresource.com/article91204.html
September 13, 2016 The Hotel: ‘A Dream World’ – By Osvaldo Torres Cruz http://www.hotelnewsresource.com/article90965.html
August 16, 2016 Sensory Stimulation of the Hotel Product and Services and Its Effect on the Guest’s Decision-making http://www.hotelnewsresource.com/article90026.html
August 16, 2016 Territoriality and Its Noxious Effect on the Holistic Character of Experience Design in Hotels http://www.hotelnewsresource.com/article90689.html