diciembre 27, 2014 The guest information management: the new intangible asset value in the Experiential Hospitality. http://www.hotelnewsresource.com/article65484.html August 2012
diciembre 27, 2014 Lo que vio y escucho el mayordomo. http://www.hotelnewsresource.com/article63823.html Junio 2012.
diciembre 27, 2014 Experiential Hospitality and the guest luxury time http://www.hotelnewsresource.com/trends-detail-sid-59858-t-Experiential_Hospitality_And_The_Guest_Luxury_Time___By_Osvaldo_Torres_Cruz.html December 2012
diciembre 27, 2014 Observation in Experiential Hospitality . http://www.hotelnewsresource.com/article60556.html January 2012
