Contact us for more information on the content of the modules.
osvaldotorres@hotelguestexperience.com
Trainings
THE TIMING SERVICE.
http://www.4hoteliers.com/features/article/3832 March 2009.
Guests that atract other guests: priceless hotel allies
http://www.hotelnewsresource.com/article37012.html February 2009
Customized Services and the Service Recovery in a Hotel
http://www.hospitalitynet.org/news/4043217.html February 2009
Final guest satisfaction and the interrelationship among different hotels area
http://www.hotelnewsresource.com/article36142.html December 2008
Murphy´s law can be infallible in Hospitality.
http://www.hotelnewsresource.com/article35015.html October 2008
The Butler and the service in the guest´s micro- and macro- enviroment.
http://www.hotelnewsresource.com/article33616.html July 2008
The active role of the Hotel Butler in Today´s Hotel Industry
http://www.hotel-online.com/News/PR2008_3rd/Jul08_ButlerHotelRole.html July2008
Yes Mr Butler, I would like you to ge tinto my hipoccampus.
http://www.hotelnewsresource.com/article52023.html February 2011
Guest` s satisfaction follow up must be on the spot and just on time.
https://www.linkedin.com/groupItem?view=&gid=4470024&type=member&item=5897378192359989252&trk=groups_most_popular-0-b-ttl&goback=%2Egmp_4470024