Contact us for more information on the content of the modules.
osvaldotorres@hotelguestexperience.com
Trainings
Recovering increased guest satisfaction with the least sacrifice of the Hotel
http://www.hotel-online.com/News/PR2011_1st/Mar11_HotelButler.html March 2011
Functional Suggestions versus Questions
http://www.hotelnewsresource.com/article53803.html April 2011.
Recovering Increased Guest Satisfaction with the least sacrifice for the Hotel
http://www.hotelnewsresource.com/article53322.html March 2011
Yes Mr Butler, I would like you to ge tinto my hipoccampus.
http://www.hotelnewsresource.com/article52023.html February 2011
Hotel Butler Service: The best service ever conceived before.
http://www.hotelnewsresource.com/article50222.html November 2010
Emotional Intelligence in the Experiential Hospitality
http://www.hotelnewsresource.com/article48086.html August 2010
La Inteligencia Emocional en la Hotelería de la Experiencia.
La Inteligencia Emocional en la Hotelería de la Experiencia. http://www.hotelnewsresource.com/article48087.html Julio 2010.
Servicio de Mayordomo de Hotel: tenerlo o no tenerlo?
http://www.hotelnewsresource.com/article46985.html July 2010
El significado de la experiencia vivida como puntos de recuerdos en la memoria del huésped.
http://www.hotelnewsresource.com/article46639.html June 2010
¿ Cómo lograr la tan buscada experiencia ¨Home Away from Home¨ en la Hotelería actual?.
http://www.hotelnewsresource.com/article46141.html Mayo 2010