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osvaldotorres@hotelguestexperience.com

Trainings

Observation in Experiential Hospitality

  .   http://www.hotelnewsresource.com/article60556.html January 2012

Los poderes mágicos de un huésped.

      http://www.hotelnewsresource.com/article57664.html Sept 2011

La conversación en la hotelería de la Experiencia

    http://www.htrends.com/trends-detail-sid-57536.html Agosto 2011

The Conversation in the Experiential Hospitality.

    http://www.hotelnewsresource.com/article57535.html August 2011

The Guest´s habits in the Experiential Hospitality

    http://www.hotelnewsresource.com/article56544.html Julio 2011

The Sensorial in the Experiential Hospitality.

    http://www.hotelnewsresource.com/article56065.html June 2011

Lo sensorial en la Hotelería de la Experiencia.

      http://www.hotelnewsresource.com/article56066.html June 2011

Experiential Hospitality and the Guest Luxury Time

      http://www.hotelnewsresource.com/article59858.html   December 2011

Functional Suggestions vs. Questions

    http://www.hotel-online.com/News/PR2011_2nd/Apr11_HotelButler.html April 2011

The experiential Hospitality and the guest transformation.

    http://www.hotelnewsresource.com/article54697.html May 2011

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