Contact us for more information on the content of the modules.
osvaldotorres@hotelguestexperience.com
Trainings
Hoteliers’ Soft Skills – a Hospitality Magical Realism
http://www.htrends.com/trends-detail-sid-76442.html February 2014
Designing the guest experience: four aproaches to develop in 2014
http://www.hotelnewsresource.com/article75818.html January 2014.
Dear Guest: How did you sleep?
http://www.4hoteliers.com/features/article/7970 October 2013
The Employee curiosity and its effect on Differentiation Hotel
http://www.hospitalitynet.org/news/4061906.html August 2013
Experiential Hospitality: doing more with less.
Experiential Hospitality: doing more with less. http://www.hotelnewsresource.com/article70494.html April 2013
El virus experiencial en la Hoteleria de la Experiencia.
http://www.hotelnewsresource.com/article69150.html February 2013.
The experiential virus in Hospitality.
http://www.hotelnewsresource.com/article69124.html February 2013.
The guest information management: the new intangible asset value in the Experiential Hospitality.
http://www.hotelnewsresource.com/article65484.html August 2012
Lo que vio y escucho el mayordomo.
http://www.hotelnewsresource.com/article63823.html Junio 2012.
Experiential Hospitality and the guest luxury time
http://www.hotelnewsresource.com/trends-detail-sid-59858-t-Experiential_Hospitality_And_The_Guest_Luxury_Time___By_Osvaldo_Torres_Cruz.html December 2012