Welcome to our website

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Greetings to all, I am Osvaldo Torres Cruz, a hotelier with almost 25 years of experience in Tourism and Hospitality.

Building experiential knowledge to generate thoughts in hoteliers consistent with the design of the guest experience.

Who am I?

Our Experience Hospitality Company with a physical and legal base in the Dominican Republic offers the market an innovative and different method of Consulting, Training and Coaching based on the concept of Neurohospitality (here link to the text that describes it), which I have been developing in recent years.

Trainings

If you are interested in receiving more information about the trainings, please contact: osvaldotorres@hotelguestexperience.com

CUSTOMER SERVICE LEARNING ORIENTED TO EXPERIENCE DESIGN

LEARNING CUSTOMER SERVICE FOR FOOD&BEVERAGE ORIENTED TO THE DESIGN OF EXPERIENCES

HOTEL BUTLER LEARNING AS CUSTOMER EXPERIENCE DESIGNER

LEARNING IN NEUROLEADERSHIP ORIENTED TO KNOWING TO LEAD FROM THE KNOWLEDGE OF THE BRAIN OF THE LEADER

Our clients

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osvaldotorres@hotelguestexperience.com

If you are interested in receiving details of the training programs, please complete the following form.