Contactanos para más información del contenido de los módulos.

osvaldotorres@hotelguestexperience.com

Formaciones

Guest Satisfaction Measurement

http://www.hospitalitynet.org/news/4040750.html April 2009  

THE TIMING SERVICE.

http://www.4hoteliers.com/features/article/3832 March 2009.  

Guests that atract other guests: priceless hotel allies

http://www.hotelnewsresource.com/article37012.html February 2009  

Customized Services and the Service Recovery in a Hotel

http://www.hospitalitynet.org/news/4043217.html February 2009